Contact Us
We’re here to help with orders, merchant enquiries, and anything else about the Diroute marketplace.
Meydan Road, Nad Al Sheba
Dubai, U.A.E.
Order help
Need to check on an order, arrange a return, or fix a delivery detail? Email support@diroute.co.uk and quote your order reference — it looks like DRT-000000 and appears on your confirmation. Quoting it lets us find your order and coordinate with the seller who fulfils it.
Merchant enquiries
Interested in listing your products on Diroute, or already selling and need a hand? Email support@diroute.co.uk to start onboarding or to reach the merchant team. You can also read more on our Become a Merchant page.
Legal
Questions about our Terms & Conditions or other legal matters go to legal@diroute.co.uk.
Privacy
For questions or requests about your personal information, email privacy@diroute.co.uk. See our Privacy Policy for how we handle your data.
Who operates Diroute
Diroute is operated by Cyrock Capital LLC FZ, registered in Meydan Free Zone, Dubai, U.A.E. When you contact us, you’re reaching the marketplace operator — not the individual sellers, whom we coordinate with on your behalf.